Business Telephones
Business Grade Telephony Solutions from Trusted UK Network Providers
HG IP Networks delivers modern business phone systems designed to meet the demands of today's connected workplaces. As an authorised BT Business, Daisy Communications and O2 Business partner, we provide access to a comprehensive range of business telephony solutions from some of the UK's most trusted communications providers.
Whether you're a small business looking for a simple hosted phone system or a growing organisation requiring advanced call management, hybrid working capabilities and multi-site connectivity, we can help identify, deploy and support the right solution for your needs.
Our consultative approach ensures you receive expert guidance from initial discussions through to deployment, training and ongoing support. All services are contracted directly with the provider, giving you access to proven platforms backed by established UK telecommunications networks.
Business Phone Systems Designed for Modern Organisations
Effective communication is essential for every successful business. Today's organisations require more than just the ability to make and receive calls. Modern cloud-based telephone systems provide a complete communications platform, enabling teams to stay connected whether they are in the office, working from home or on the move.
Unlike traditional on-premise phone systems, hosted telephony solutions offer greater flexibility, reduced infrastructure requirements and access to enterprise-grade features without the cost and complexity of maintaining physical telephone system hardware.
By moving to a hosted business phone system, organisations can improve customer service, support hybrid working, increase resilience and ensure their communications platform can scale alongside future growth.
Whether you're based in Harrogate, elsewhere in Yorkshire or operating nationally, a modern telephone system provides the tools needed to support efficient business communications and deliver a professional customer experience.
Benefits of Hosted Business Telephony
Modern hosted telephone systems offer a wide range of features designed to improve communication and productivity, including:
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Professional auto attendants and call routing
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Business voicemail and voicemail-to-email
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Hunt groups and call queues
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Call recording functionality
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Mobile and desktop applications
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Video meetings and collaboration tools
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Business continuity and disaster recovery features
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Flexible scalability as your organisation grows
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Number retention and number porting
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Remote and hybrid working support
These features allow businesses to present a professional image while ensuring employees remain accessible wherever they are working.
Business Telephone Solutions We Offer
BT Cloud Voice
A feature-rich hosted phone system designed for organisations seeking advanced communication and collaboration capabilities. BT Cloud Voice combines professional telephony with Webex collaboration tools, allowing users to communicate seamlessly across desk phones, smartphones and laptops while benefiting from extensive call handling functionality.
Ideal for: Growing businesses, multi-site organisations and hybrid working environments.
BT Digital Voice
A modern digital calling platform that replaces traditional analogue and ISDN-based telephone services. BT Digital Voice provides clear, reliable calling using broadband connectivity while simplifying business communications and supporting the UK's transition away from legacy telephone networks.
Ideal for: Small businesses and organisations transitioning from traditional phone lines.
Daisy Hosted Voice
A robust cloud telephony platform providing advanced call management, professional call handling and flexible deployment options. Daisy Hosted Voice enables employees to remain productive whether they are based in the office, at home or working remotely.
Ideal for: Businesses requiring enhanced call features and flexible user management.
Daisy Hosted Voice Lite
A streamlined and cost-effective hosted phone solution designed for micro-businesses, tradespeople and smaller teams. Supporting desk phones, cordless DECT handsets and mobile applications, Daisy Hosted Voice Lite delivers professional communications without unnecessary complexity.
Ideal for: Small businesses seeking a simple yet capable business phone system.
Choosing the Right Business Phone System
Every organisation has different communication requirements. Factors such as business size, working practices, office locations, existing infrastructure and future growth plans all influence the most suitable telephony solution.
Some businesses require a straightforward hosted calling service, while others benefit from advanced functionality such as call recording, CRM integration, video collaboration and multi-site call management capabilities.
At HG IP Networks, we take the time to understand your organisation before making recommendations. This helps ensure your chosen telephone system delivers the functionality you require both today and in the future.
We can assist with:
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New business phone system deployments
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Hosted telephony migrations
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Telephone system upgrades and replacements
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ISDN and legacy phone line replacement
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Number porting and retention
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Multi-site solutions
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Hybrid working enablement
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Network readiness assessments
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User training and onboarding
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Ongoing support and service management
Supporting Hybrid and Remote Working
Modern businesses increasingly rely on flexible working arrangements. Hosted telephone systems allow employees to remain connected regardless of location while maintaining a consistent professional business presence.
Users can make and receive calls using desk phones, mobile applications and desktop clients while retaining access to key business numbers, directories and call management features. This ensures a seamless experience for both staff and customers, whether employees are working from the office, home or on the move.
For organisations embracing hybrid working, hosted telephony provides the flexibility to support productivity without compromising customer service.
A Complete Communications Solution
The performance of any cloud-based telephone system depends heavily on the quality and reliability of the underlying network infrastructure and internet connectivity.
As specialists in both telecommunications and networking, HG IP Networks can provide a complete communications solution combining:
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Business broadband
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Leased line connectivity
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Business mobile solutions
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Managed Wi-Fi
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Structured cabling
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Fibre optic infrastructure
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Hosted telephony and business phone systems
By bringing these services together, we help organisations achieve reliable call quality, improved resilience and a consistent user experience across all locations.
Frequently Asked Questions
What is a hosted phone system?
A hosted phone system is a cloud-based telephone platform that operates over an internet connection rather than relying on traditional on-site PBX equipment.
Can I keep my existing telephone numbers?
Yes. In most cases, existing business telephone numbers can be transferred to your new hosted telephony platform.
Do I need a specific internet connection?
Reliable broadband or leased line connectivity is recommended to ensure consistent call quality and optimal system performance.
Can employees work remotely?
Yes. Most modern telephone systems include desktop and mobile applications that enable staff to make and receive business calls from virtually any location.
Is BT Cloud Voice suitable for small businesses?
Yes. BT Cloud Voice offers flexible licensing options capable of supporting both small businesses and larger multi-site organisations.
How long does a business phone system migration take?
Timescales vary depending on the complexity of the deployment, existing services and number porting requirements. We can advise on expected lead times during the planning stage.
What happens to traditional landlines?
Traditional PSTN and ISDN services are being withdrawn across the UK. Modern hosted telephony and digital voice services provide future-ready alternatives that operate over internet connectivity.
Why Businesses Choose HG IP Networks
Selecting a telephone system is about more than comparing features and pricing. It requires confidence that the solution has been properly designed, configured and supported.
HG IP Networks works closely with leading providers including BT Business, Daisy Communications and O2 Business to help organisations navigate the growing range of available options. Our practical experience in telecommunications, networking and connectivity enables us to recommend solutions that align with your wider technology strategy.
From initial discussions through to installation and ongoing support, we focus on delivering straightforward advice and reliable service.
Ready to Modernise Your Business Telephone System?
Whether you're replacing an ageing phone system, preparing for the switch from traditional landlines, or looking for a more flexible solution to support hybrid working, HG IP Networks can help. We work with leading providers including BT Business, Daisy Communications and O2 Business to identify the right telephony solution for your organisation, from simple business calling packages to feature-rich hosted voice platforms.
Contact us today to discuss your telephony requirements and discover a business phone system that improves communication, enhances productivity and scales as your organisation grows
